About Allware
People who look after people.
Allware has been looking after businesses and the people in them since 2001. We’re an independent team of IT specialists supporting organisations throughout the UK.
Who we are
Highly skilled, refreshingly human.
Allware was founded in 2001 with a simple idea: businesses deserve IT support that is genuinely expert and genuinely helpful.
Today we support organisations from two-person companies to businesses operating across the globe, in sectors from local garages and consultancies to aviation and healthcare. Our own qualified engineers handle everything from a user who can’t print to complex server, network and hosting work.
We’re customer-led and technology-agnostic. We recommend what’s right for each client — not what earns the biggest commission or suits a particular brand. And we’ve run our own hosting platform since 2005, which means we understand infrastructure from the inside.
Above all, we believe the person who answers your call should be the person who solves your problem. No queues of call-loggers, no slow authorisation processes — just people who know your business and get things sorted.
Meet the team
The people who answer when you call.
Our own engineers, who know IT and know our customers.
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Phil Ware
Managing Director
Founded Allware in 2001 after five years at News International commissioning email and remote access for 3,000 users — which taught him how much good service matters in IT.
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Robin Millar
Senior Systems Engineer
With Allware since 2014, Robin focuses on servers and firewalls, and on the proactive maintenance that fixes issues before they affect anyone.
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James Davies
Systems Engineer
As our first line of support, James is often the first person you’ll speak to: a skilled problem solver and a great people person.
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Sebastian Hajec
Apprentice
Sebastian is learning IT on all fronts, trained by our highly experienced team as one of the next generation of IT engineers.
A bigger team than you might think
Behind our core team is a broader team of engineers and telecoms specialists we work closely with, sharing resources, skills and services. You get the personal service of a small team, with the depth and cover of a much larger one.
What we believe
The way we look after your business.
01Listen first
Good recommendations start with understanding your business, your people and how you work.
02Speak plainly
No jargon for the sake of it. You should always understand what we’re doing and why.
03Stay independent
We recommend what fits you, across cloud, software and hardware providers.
04Never upsell
We don’t charge for things you don’t need. We’d rather help you cut costs, which is why some customers have been with us for over 20 years.
05Do it properly
Careful work, documented, and looked after long after the project ends.
How we work
A straightforward way to better IT.
From your first conversation to IT you don’t have to worry about.
Talk
A friendly conversation about your business, your people and what isn’t working.
Understand
We look at your current setup properly before recommending anything.
Recommend & set up
Clear options in plain English, then the work done carefully and documented.
Look after
Ongoing support from a team that knows your systems and your people.
Where we work
Wherever your business is.
Our office is in Newdigate, near Dorking in Surrey, and we support businesses right across the UK.
Most support is handled remotely, and our cloud and hosted services work wherever your team is. Nearby, from Dorking and Horsham to Crawley and Reigate, our engineers can also be with you in person.
See the areas we coverWe’d love to hear about your business.
Whether you need help today or want to plan what’s next, start with a conversation.