Privacy and cookies

Privacy notice

Cookies

This website does not set cookies or use advertising, tracking or third-party analytics, so there’s nothing to accept and no cookie banner. If we ever add analytics or other non-essential cookies, we’ll ask for your consent first and update this page.

• The website does not load fonts, scripts or other content from third-party services.
• Our web server keeps standard technical logs (such as IP address, date, page requested and browser type) for security, to keep the site running, and to produce overall visitor statistics such as page views. We don’t use them to identify or profile visitors. Logs are deleted from the server after 48 hours and kept in our backups for up to 12 months.

Contacting us

The contact form on this website does not send your details to us or store them. It prepares an email in your own email app, which you choose whether to send.

Information we hold

When you contact us, or we work together, we may hold basic contact details: your name, job title, company, address, phone number and email address. Clients sometimes share documents containing personal information so that we can deliver a service; we store these securely and keep them only for as long as that work needs them. We don’t buy data from third parties, and we don’t collect special category data.

How we use it

• To reply to your enquiry and discuss the services you’re interested in.
• To deliver our services, keep client records and run the business day to day, such as invoicing.
• Occasionally, to share news and insights that may be useful to you.

We rely on these lawful bases: performing a contract with you (or taking steps you’ve asked for before one), meeting our legal obligations, and our legitimate interests in running the business.

Sharing and keeping information

We don’t sell your information, and we don’t share it with third parties without your permission unless the law requires it. We keep personal information for as long as our internal retention procedures set out, unless the law requires or permits longer, and then destroy it securely.

Your rights

Under UK data protection law you can ask for a copy of your personal information, ask us to correct or delete it, ask for it to be given to you or another organisation, object to how we use it, and withdraw consent at any time. To make a request or raise a concern, email phil@allware.co.uk. You can also complain to the Information Commissioner’s Office (external site).

Who we are

Allware Systems Limited. Registered in England and Wales, company number 04148185.
123 Greens Farm, Rusper Road, Newdigate, Dorking, Surrey RH5 5BE