Your digital workspace – software solutions for SMEs

Here are some of the typical solutions we currently offer SMEs on their digital transformation journey:

Business Workflow Systems

We are experts in translating business workflows into cost-effective, easy-to-use, web-based applications. These solutions would suit the following client scenarios:

• A company is managing key business processes using one or more Excel spreadsheets that are accessed by multiple individuals.
• A company is managing key business processes using a combination of multiple file stores and email trails.
• A company is managing key business processes using ad-hoc manual systems.
• A company is using a mix of manual / legacy systems along with some online platforms (Google Calendar, Google Docs etc) and is seeking to replace these with a consolidated workflow system.

Website +

We can produce powerful, yet easy-to-manage, content managed websites that extend the client’s website beyond simple ‘point of presence’ or ‘brochure’ style sites. These solutions would suit the following client scenarios:

• A company is looking to replace an existing CMS site (such as a WordPress site) that has become slow, buggy and difficult to manage.
• A company is looking to introduce more dynamic functionality to their website, such as integrating real-time data feeds from internal systems.
• A company is looking to implement secure ‘client-portal’ functionality to their website. For example, providing an area of the website where clients can log in, then interact with company though:
  • Download of client specific materials.
  • Upload of client specific materials.
  • Access to real-time information such as order statuses etc.
• A company is looking to control the content creation process more effectively to ensure a consistent brand representation throughout the entire website.
• A company is looking to offer their clients 24×7 access to a quoting or booking system
   

CMS Rich e-commerce

We can produce custom e-commerce solutions using a combination of feature-rich content management tools and SAAS e-commerce solutions such as Snipcart. These solutions would suit the following client scenarios:

• A company has a number of products or services which they need to sell via their website, but not a large catalogue that would warrant the use of a full e-commerce system such as Magento.
• A company has a number of products or services which they need to sell via their website, but they also require high quality content management that is usually a secondary concern in dedicated e-commerce systems.
• A company has a number of products or services which they need to sell via their website, but require the e-commerce functionality to integrate closely with other internal or web-based systems.
• A company has a number of products or services which they need to sell via their website, but require a high level of integration of the online sales process with other systems, for example capacity planning or delivery schedules.

Platform integration

We can produce intermediary systems to allow the integration and consolidation of data from existing third-party or custom software systems. These solutions would suit the following client scenarios:

• A company wants to consolidate information streams from their existing systems, such as accounts, CRM, stock-control, resource planning into a single ‘point-of-truth’ system to facilitate more effective real-time management of the company.
• A company wants to cross-pollinate information between systems that are currently not connected. For example, interrogating an accounts system, performing an analysis on the data and updating CRM records.
• A company wants to use criteria in one system to trigger activity in another. For example, use a falloff in purchasing activity to automatically trigger the inclusion of the client in an email marketing campaign.

Digital Transformation Consultancy

We can advise companies on their use of digital technologies to improve their business efficiency and competitiveness.

Get in touch

If any of this sounds interesting please do get in touch so we can have a chat about your needs and how we might be able to help.